Microsoft Word Or Mac Keeps Freezing

Posted By admin On 10.04.20

My Mac Keeps Freezing
Microsoft Word Keeps Freezing Mac 2019
Microsoft Word Freezing Up
Microsoft Word Or Mac Keeps Freezing And Making A Beeping Noise

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I use Word on my Mac and it keeps freezing. I've been using Word on my mac for the last few years with no - Answered by a verified Mac Support Specialist.
Mac users have reported that Word, Excel, and Outlook applications started freezing or crashing. After the recent macOS High Sierra upgrade in September 2017, Microsoft claimed no issues had been registered. If you do experience Word freeze-ups on the earlier OS X versions, read on to learn how to fix them.
“My Mac is frozen, and I can’t click anything” is a typical plea for help one can come across on Apple community forums. Most often it is related to the issue when Mac’s screen freezes and a user can’t even move the cursor around the desktop as a touchpad, mouse or a keyboard do not react.
Feb 22, 2020 Microsoft Word Keeps Freezing, Not Responding 'I am using Windows 10 with the latest updates installed for both OS and office suite. My Microsoft 2016 works well all the time. However, when I used Word 2016, it kept freezing and crashing! I opened my coursework in Word 2016. After 10 minutes' working, the Word file froze, saying 'not responding'.
Sep 10, 2014 Microsoft continuously freezes on me on my mac. I don't know why but I'm getting irritated. What may be the problem? Hi Try checking for updates for office on your mac. Is it freezing when you doing something like working with charts? Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as.
Nov 25, 2019 Microsoft word keeps freezing when I try to edit a document; this only happened since Catalina was installed one day ago. Works fine on my macbook pro 2018, but on my mac book pro mid 2015 is constantly freezing while writing or editing microsoft word documents. Oct 31, 2019 3:57 AM Reply Helpful. Thread reply - more options.

To obtain updates with Office for Mac applications, follow these steps: Microsoft AutoUpdate for Mac, which comes with Office, can keep your Microsoft software up to date. When AutoUpdate is set to check for updates automatically on a daily, weekly, or monthly basis, there's no need to search for.

Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

When you try to open a PowerPoint for Mac presentation or application it either hangs with spinning wheel or does not open at all.

Resolution

To resolve this issue, follow steps in this article.

Step 1: Check Hard Disc name

Check to ensure the Hard Drive icon has a name to it. The name should not be all numbers but can have numbers in it as along as the name starts with a text character(s). There should be no special characters like, periods, commas, semi-colons, quotes, etc.

Quit all applications.
On the Go menu, click Computer. Your hard drive should be listed. The common name of the hard drive is 'Macintosh HD'. E.g. 'Mac HD 1' <without quotes is appropriate> '1 Mac HD' <this is not an appropriate name as the number 1 appears at the start of the name>.

To rename your hard disk:

Click to select the hard disk.
On the File menu, click Get Info.
In the Name & Extension type or edit the name. For example, type Macintosh HD.
When done, click the red circle button on top.

Step 2: Move AutoRecovery files

Important

The location of certain files are different if you have Service Pack 2 (SP2) installed. To check if it is installed, open PowerPoint, and then click About PowerPoint from the PowerPoint menu. If the version number is 14.2.0 or above, you have Service Pack 2 and you should follow the Service Pack 2 steps when provided in this article.

If there are too many PowerPoint items in this folder userDocumentsMicrosoft User DataOffice 2008 AutoRecovery or Office 2011 AutoRecovery these files will load into memory when Powerpoint launches and can cause memory issues as well as file save issues.

Move AutoRecovery files to the Desktop or another folder to see if they are causing the problem.

To empty the AutoRecovery folder, follow these steps if you have version 14.2.0 (also known as Service Pack 2) installed:

Quit all applications.
One the File menu, click New Folder. A new folder is created on the desktop. The folder will be called 'New Folder.'
On the Go menu, click Home.
Open Library.
Note
The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
Open Application Support, and then open Microsoft.
Open Office 2011 AutoRecovery.
On the Edit menu, click Select All.
Drag all files into 'New Folder' on the desktop.
The AutoRecovery folder should be empty.
Open Excel for Mac 2011 and try to save a file.
If you can save a file, review the contents of 'New Folder' to decide which files that you want to keep.

My Mac Keeps Freezing

If the problem continues to occur, go to the next method.

To empty the AutoRecovery folder, follow these steps if you do not have Service Pack 2 installed:

Quit all applications.
On the File menu, click New Folder. A new folder is created on the desktop. The folder will be called 'New Folder.'
On the Go menu, click Documents.
Open Microsoft User Data, and then open Office 2011 AutoRecovery.
On the Edit menu, click Select All.
Drag all files into 'New Folder' on the desktop.
The AutoRecovery folder should be empty.
Open Excel for Mac 2011 and try to save a file.
If you can save a file, review the contents of 'New Folder' to decide which files that you want to keep.

If the problem continues to occur, go to the next method.

Step 3: Remove PowerPoint Preferences

Note

If you have used the software at all on this computer then removing the preferences may reset any customizations that you have made. These customizations include changes made to toolbars, custom dictionaries and keyboard shortcuts that have been created.

Quit all Microsoft Office for Mac programs.
On the Go menu, click Home.
Open Library.
Note
The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
Open the Preferences folder.
Look for a file that is named com.microsoft.powerpoint.plist.
If you locate the file, move it to the desktop. Microsoft webcam mac. If you do not locate the file, the program is using the default preferences.
If you locate the file and move it to the desktop, start PowerPoint, and check whether the problem still occurs. If the problem still occurs, quit PowerPoint, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.powerpoint.plist file to the trash.
Quit all Microsoft for Mac programs.
On the Go menu, click Home.
Open Library.
Note
The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
Open the Preferences folder.
Open the Microsoft folder.
Look for a file that is named com.microsoft.powerpoint.prefs.plist.
If you locate the file, move it to the destop. If you do not locate the file, the program is using the default preferences.
If you locate the file and move it to the destop, start PowerPoint, and check whether the problem still occurs. If the problem still occurs, quit PowerPoint, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.powerpoint.prefs.plist file to the trash.
Quit all Microsoft Office for Mac programs.
On the Go menu, click Home.
Open Library.
Note
The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
Open the Preferences folder.
Open the Microsoft folder.
Open the Office 2008 or Office 2011 folder.
Look for a file named PowerPoint Toolbars (12) or Microsoft PowerPoint Toolbars.
If you locate the file, move it the desktop. If you do not locate the file, the program is using the default preferences.
If you locate the file and move it to the desktop, start PowerPoint, and check whether the problem still occurs. If the problem still occurs, quit PowerPoint, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the PowerPoint Toolbars (12) file to the trash.

If the issue continues to occur, proceed to the next step.

/Applications/Microsoft Office 2011 folder (copy the entire folder, with all its contents). To get there, in the Finder click Go-Computer-name of the hard drive that has OSX installed.usually 'Macintosh HD'.then look for the following folders:. /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist. Mac os x restore microsoft office from time machine review. This thread is a bit old, but in case someone else finds themselves looking for the answer, this just worked for me:To move / re-install your licensed copy of Microsoft Office 2011 for Mac on a different computer / OSX installation, and re-authorize it without the license / serial / key available, copy the following from the old machine to the corresponding (same) spot on the new computer.Please note that you should be looking for these folders in the root directory of the drive on which OSX is installed- NOT in your user directory.

Step 4: Create a New User Account

Sometimes, a user's specific information may be corrupted. To determine if this is the case, you can log on as a new user or create a new user account, and then test an application.

If the issue occurs even in new user account, proceed to the next step.

Step 5: Test saving the file in Safe Mode

For information on how to enter Safe Boot in Mac OS, seePerform a clean startup (Safe boot) to determine whether background programs are interfering with Office for Mac.

Microsoft word 2011 for mac keeps freezing

If you are able to save in Safe Mode, then the problem most likely related to programs that are running in the background.

We all want our Macs to run fast and hate it if the machine keeps freezing (or completely frozen, sometimes). When that happens, frustration sets in.

In this article, we’re going to share some common Mac freezing scenarios, along with quick fixes.

For better reading experience, we break down the scenarios into five sections. Just navigate the Table of Content below to help yourself jump to the right section based on the scenario that fits your situation.

Why Does My Mac Keep Freezing?

A MacBook or iMac can freeze while running certain apps with a symptom being unresponsive. Other times, macOS may hang up while you surf the Internet via a web browser like Safari, Chrome, Firefox, etc.

There are quite a few possible causes out there. For example, your Mac may have too many login items auto launching upon start-up, or lots of background app clutter.

What to do? The easiest fixes are: reduce the number of login items, force quit those frozen applications, update your Mac to latest macOS (i.e. Catalina), etc.

Your Mac may also run slowly, hang up, or become totally frozen when the computer runs out of memory and it has to use the disk instead of RAM.

Microsoft Word Keeps Freezing Mac 2019

You can use iStats Menus to check real-time memory usage and other key performance metrics of your Mac. It’s also an app we recommend for diagnosing Mac issues.

Read on for how to unfreeze your Mac under different scenarios.

1. Your Mac Freezes Randomly

If your Mac freezes from time to time even if it’s not running any third-party apps at all, or you feel there’s always a delay in responding on certain requests, it’s possible your Mac startup disk is almost full. Another reason could be System Management Controller (SMC) needs to reset, as Apple says:

“These symptoms might mean that an SMC reset is necessary: … your Mac performs unusually slowly, even though its CPU isn’t under an abnormally heavy load.”

How to fix: clean up disk drive, reset SMC

The best way to clean up Mac drive is to use CleanMyMac, an incredibly simple and intelligent app that can help you detect all type of system junk and unnecessary files. By doing so, you can quickly free up gigabytes of disk space.

As for resetting SMC, just follow the step-by-step instructions from this Apple guide.

2. Mac Freezes When Open Certain Apps

It’s quite common that Mac freezes on certain apps, especially those poorly developed ones which require substantial system resources than they should.

macOS usually indicates the situation by popping up a notification Application Not Responding. This happens more often while you are using heavy apps like image or video editing software that demands more system resources than other light-weighted apps.

How to fix: force quit, and keep the app up to date

The first yet no-brainer solution is: keep waiting until the app unfreezes by itself. If it’s still unresponsive after a few minutes, try force quit the application. To do this, move your cursor to the application icon on the dock (normally located at the bottom of your screen). Then right click on the app icon. Wait until a pop-up menu displays. macOS will then present the option for you to “Quite.”

Alternatively, you can click on the Apple logo, select Force Quit, then highlight the app you want to exit, and hit the blue “Force Quit” button.

Next, check whether the app has a newer version. For example, if you are using Photoshop, go to Adobe’s official website to see if the version you’re using is the latest. Those of you who are used to download programs from the Mac App Store, you can also go to Software Update to check if there’s a new update.

Always keep your apps up-to-update because a newer version usually fixes bugs and errors that could eliminate app frozen times.

3. Web Browser Keeps Freezing on Mac

According to Apple Support Community threads, some users have been experiencing difficulties with Safari after updating their Macs to the latest macOS, such as web browser crashes or keeps freezing.

How to fix: first remove the third-party extensions you recently installed. Because those plug-ins/extensions might be incompatible with the web browser you use. Open Safari, on the top click Safari Menu, select Preferences. Under the Extensions tab, select and uninstall the ones you recently installed.

If that doesn’t solve the problem, you’ll need to reset Safari. It’s also quite simple. This video tutorial shows how:

If the web browser continues to freeze, we’d recommend a full macOS check-up and update. Make sure to back up your data before you do this. Updating macOS is a fairly simple process. Simply click on the Apple logo, then App Store option, you’ll see the number of updates available.

Once updated, it should fix the browser keeps freezing issues and prevent your Mac from other issues in the future.

4. Mac Keeps Freezing on Startup

If your Mac often freezes upon startup, chances are you have excessive login items or launch agents. Those are applications, services, or server connections that run automatically when your Mac starts.

Another possible cause is the Non-Volatile Random-Access Memory (NVRAM) issue, as Apple puts in this article:

“…if your Mac starts up from a disk other than the one selected in Startup Disk preferences, or a question mark icon briefly appears before your Mac starts up, you might need to reset NVRAM.”

How to fix: optimize login items and reset NVRAM

Disabling unnecessary startup items is simple, just do a Spotlight search for “Users & Groups” (alternatively, click on the Apple icon, then System Preferences, click on Users & Groups). See the Login Items tab next to Password? Here you’ll find a list of applications and auto-start programs, feel free to remove those you rarely use.

Note: there may be some launch agents that do not show under Login Items, but they still run on startup. You can disable or remove them in CleanMyMac (via Extensions > Launch Agents, as shown below).

Resetting NVRAM is easy and risk-free. Simply shut down your Mac and press the four combination keys as shown in this video guide.

Microsoft Word Freezing Up

5. Mac Is Frozen Completely

If the entire system of your Mac frozen and you can’t even move the cursor around. Your last option is to force reboot the Mac manually.

If you are on a MacBook Pro or MacBook Air, hold down the Power button (located on the keyboard for newer MacBooks) for 5 seconds or so, until the system shuts down completely. Then press it again to start.

If you are on an iMac or Mac Mini, the Power button is on the back of the monitor. Similarly, press it for a few seconds and release it when your Mac shuts down.

Final Words

It’s annoying to see Mac keeps freezing or frozen to death, and that happens from time to time. Reasons vary from case to case, while the common one is Mac uses up the RAM memory and has to opt for disk memory. But there are things you can do to fix the issue, though it depends on what kind of “freeze” you’re facing.