Microsoft Office For Mac 2011 Support Phone Number

Posted By admin On 08.04.20
  1. Microsoft Office For Mac 2011 Support Phone Number Lookup
  2. Microsoft Office Mac Support Phone Number

This article describes the formula syntax and usage of the ERROR.TYPE function in Microsoft Excel.

Description

Microsoft Office for Mac 2011 is a version of the Microsoft Office productivity suite for Mac OS X. It is the successor to Microsoft Office 2008 for Mac and is comparable to Office 2010 for Windows. Office 2011 was followed by Microsoft Office 2016 for Mac released on September 22, 2015, requiring a Mac with an x64 Intel processor and OS X. The new Office for Mac user interface is designed from the ground up to take advantage of the latest Mac features, including retina display and full-screen view support. Cloud connected Your documents, anytime, anywhere, on any device. Oct 07, 2015  Microsoft has released the Microsoft Office for Mac 2011 14.5.6 update. In addition to the application improvements that are mentioned in this article, Office for Mac 2011 is now available as a subscription offering. For more information about subscriptions, see Frequently Asked Questions. This update has prerequisites. Microsoft Office for Mac 2011 was released on October 26, 2010. It is the first version of Office for Mac to be compiled exclusively for Intel processors, dropping support for the PowerPC architecture. It features an OS X version of Outlook to replace the Entourage email client.

Returns a number corresponding to one of the error values in Microsoft Excel or returns the #N/A error if no error exists. You can use ERROR.TYPE in an IF function to test for an error value and return a text string, such as a message, instead of the error value.

Syntax

ERROR.TYPE(error_val)

The ERROR.TYPE function syntax has the following arguments:

  • Error_val Required. The error value whose identifying number you want to find. Although error_val can be the actual error value, it will usually be a reference to a cell containing a formula that you want to test.

If error_val is

ERROR.TYPE returns

#NULL!

1

#DIV/0!

2

#VALUE!

3

#REF!

4

#NAME?

5

#NUM!

6

#N/A

7

#GETTING_DATA

8

Anything else

#N/A

Example

Copy the example data in the following table, and paste it in cell A1 of a new Excel worksheet. For formulas to show results, select them, press F2, and then press Enter. If you need to, you can adjust the column widths to see all the data.

Data

#NULL!

#DIV/0!

Formula

Description

Result

=ERROR.TYPE(A2)

Number of the #NULL! Error(1).

1

=IF(ERROR.TYPE(A3)<3,CHOOSE(ERROR.TYPE(A3),'Ranges do not intersect','The divisor is zero'))

Checks cell A3 to see whether the cell contains either the #NULL! error value or the #DIV/0! error value. If it does, then the number for the error value is used in the CHOOSE worksheet function to display one of two messages; otherwise, the #N/A error value is returned.

The divisor is zero

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Microsoft Office For Mac 2011 Support Phone Number Lookup

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Support categoryExamples
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Note

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Technical support case handling

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Severity levelOperations and support descriptionExamples
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Sev C (Non-critical)The situation has minimal business impact. The issue is important but does not have a significant current service or productivity impact for the customer. A single user is experiencing partial disruption, but an acceptable workaround exists.
  • How to set user password that never expires.
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Technical support initial response times

Initial response time is based on the severity levels described above. 21Vianet customer service team follow up with investigation and customer communication in reasonable rhythm according to severity levels. 21Vianet also expect customer to collaborate at reasonable level accordingly.

Security level 121Vianet customer support team Initial responseCustomer responsibility
Sev A 2 (Critical)Initial Response: 1 hour or less; Follow up: continues effort until problem resolution.Provide solid business impact statement (see the severity A description and examples above); Allocate resource to ensure continues collaboration with 21Vianet customer support agent for the joint investigation and necessary communication; Provide accurate contact information and ensure reliable communication throughout the service request lifecycle.
Sev B (High)Initial Response: 1 business day or less.Provide accurate contact information and ensure reliable communication throughout the service request lifecycle.
Sev C (Medium)Initial Response: 3 business day or less.Provide accurate contact information and ensure reliable communication throughout the service request lifecycle.

1 If the customer cannot provide required resource or make response for collaboration with 21Vianet customer support agent investigation in reasonable time, 21Vianet support team may lower down the severity level of a service request.

2 Severity A is only available to customers who had signed an advanced online service agreement with 21Vianet through a sales account manager. Severity A is available only for technical support. For billing and subscription management support, the highest severity level is B.

Technical support working hours

Severity A: 24*7 continuous service

Severity B/C: 9:00 ~24:00 (Beijing Time) a day, 365 days.

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Note

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Shared support responsibilities

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Administrator roles and responsibilities

People with administrator roles are the only ones in the customer's organization authorized to access the Admin section of the Office 365 operated by 21Vianet portal and to communicate directly with 21Vianet about Office 365 service requests.

With Office 365 you can designate several types of administrators who serve different functions. This service description uses the generic title administrator to refer to all categories of administrators. For more information about the types of administrator roles, see Assign admin roles in Office 365 for business.

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The administrator is expected to provide initial assistance for the customer's users. However, if the administrator is unable to resolve issues with the help of self-service support resources, he or she should Contact support.

21Vianet support role

21Vianet's support role is to:

Microsoft Office For Mac 2011 Support Phone Number
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RegionPhone numberHours
Germany0800 589 2330Billing Support: German: Mon-Fri 9-5 Berlin English: Mon-Fri 9-5 Berlin Technical Support: German: 24 hours a day, 7 days a week English: 24 hours a day, 7 days a week Alternative Phone Number: 069 380 789 305 (Local call charges apply)
All other markets within the European Economic Area+49 69 380 789 305Billing Support: German: Mon-Fri 9-5 Berlin(UTC+1) English: Mon-Fri 9-5 Berlin (UTC +1) Technical Support: German: 24 hours a day, 7 days a week English: 24 hours a day, 7 days a week Telephone support is available via international call to Germany. International call charges apply. Call charges can be avoided by submitting a support ticket through the admin center.

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Microsoft Office Mac Support Phone Number

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